CHAPTER 5

The Business Cycle and Documentation

Introduction

Every Command Center in any healthcare facility will have variations in its normal operations. These may be driven by the Command-and-Control model in use, by the content of the Emergency Response Plan, by the nature and characteristics of the emergency, or by the corporate culture. What each has in common is that any truly good and effective Command Center is not simply a reactive process, responding to each issue which arises. A truly effective Command Center should be, if not in the earliest stages, then eventually and as quickly as possible, truly proactive; managing the emergency well enough that events begin to be anticipated, and contingency responses developed and arranged in ...

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