Emotional Intelligence And Projects

Table of Contents

1. Cover Page
2. Title Page
3. Copyright Page
4. Acknowledgments
5. The Authors
6. Contents
7. Section 1.0 - Summary of the Report
8. Section 2.0 - Emotions, Emotional Intelligence, and Projects
   1. 2.1 - Critical Perspectives on Project Management: Projects are Emotional
   2. 2.2 - The Concept of Emotional Intelligence
      1. 2.2.1 - Ability Models of Emotional Intelligence
      2. 2.2.2 - Mixed Models of Emotional Intelligence
      3. 2.2.3 - Competence Models of Emotional Intelligence
      4. 2.2.4 - Limitations with Differing Models
   3. 2.3 - Emotional Intelligence and Projects: Findings from Relevant Research
      1. 2.3.1 - Emotional Intelligence in Teams
      2. 2.3.2 - Emotional Intelligence and Leadership
      3. 2.3.3 - Emotional Intelligence and Projects
9. Section 3.0 - Study One: The Relationships between Emotional Intelligence Abilities, Project Manager Competences, and Transformational Leadership Behaviors
   1. 3.1 - Introduction
   2. 3.2 - Findings from Previous Studies Examining Emotional Intelligence in Projects
   3. 3.3 - Focus of the Current Study
   4. 3.4 - The Study and Methods
      1. 3.4.1 - Procedure
      2. 3.4.2 - Measures
      3. 3.4.3 - Procedure for Validation of Project Manager Competence Scales
   5. 3.5 - Results
   6. 3.6 - Discussion
   7. 3.7 - Conclusions
10. Section 4.0 - An Evaluation of the Impact of Emotional Intelligence Training
    1. 4.1 - Introduction
    2. 4.2 - Findings from Emotional Intelligence Development Studies to Date
    3. 4.3 - Focus of the Current Study
       1. 4.3.1 - The Training Intervention
    4. 4.4 - The Study and Methods
       1. 4.4.1 - Dependent Measures
    5. 4.5 - Results
    6. 4.6 - Discussion
    7. 4.7 - Conclusions
11. Section 5.0 - Implications of Findings, Directions for Future Research, and Overall Conclusions
    1. 5.1 - Implications of Findings
       1. 5.1.1 - Significance of Emotional Intelligence and Empathy for Key Project Competences
       2. 5.1.2 - Emotional Intelligence and Transformational Leadership
       3. 5.1.3 - Developing the Emotional Intelligence Abilities of Project Managers
       4. 5.1.4 - Improving the Performances of Emotional Intelligence Abilities of Project Managers
       5. 5.1.5 - Considerations for Designing Emotional Intelligence Ability—Development Interventions
       6. 5.1.6 - Impact of Emotional Intelligence Training on Project Manager Competences and Performance
    2. 5.2 - Directions for Future Research
    3. 5.3 - Overall Conclusions
12. Section 6.0 - Developing Emotional Intelligence Training: Theoretical and Empirical Underpinnings
    1. 6.1 - The Duration of Programs
    2. 6.2 - The Content: Developing Self-Awareness
       1. 6.2.1 - Understanding the Concept of EI
       2. 6.2.2 - Awareness of One's Own Emotional Intelligence Strengths and Weaknesses
       3. 6.2.3 - Learning Methods
    3. 6.3 - Designing Emotional Intelligence Training: Drawing from the Wider Literature
       1. 6.3.1 - Emotional Learning Involves Other Areas of the Brain
       2. 6.3.2 - Emotional Learning Challenges Issues of Identity
       3. 6.3.3 - Emotional Learning Requires Insight and Feedback
    4. 6.4 - Developing Emotional Intelligence: Insights from Workplace Learning
    5. 6.5 - Overview of the Training Program
13. Appendices
    1. Appendix 1: Semi-Structured Interview Schedule
    2. Appendix 2: Exercise 1: Emotional Self-Awareness
    3. Appendix 3: Exercise 2: Perceiving Emotions
    4. Appendix 4: Exercises 3 and 4: Verbally Demonstrating Empathy and Practicing Demonstrating Empathy
    5. Appendix 5: Exercise 5: Role Plays to Show Practice in Rapport, Empathy, and Anticipating and Responding to Emotions
    6. Appendix 6: Exercise 6: The Organization's Emotional Climate
14. References