APPENDIX 6

Emotional Intelligence Training

EXERCISE 6: THE ORGANIZATION'S EMOTIONAL CLIMATE

Objectives:

  1. To identify aspects of the organization's climate relating to emotional competence norms.
  2. To identify how particular aspects of the organization's functioning and operations either help or impede the use of emotional competences.
  3. To identify a list of key areas that could be targeted for change and action strategies for addressing them.

The emotional structure that a group adopts determines a group's level of emotional competence, which has been defined as the willingness to recognize, monitor, discriminate, and attend to emotion, and the ability to respond constructively to emotional challenge. As part of a collective emotional structure, ...

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