Emotional Intelligence for Project Managers introduces readers to the basic concepts of emotional intelligence and shows how to apply them to their project goals. Readers will learn how to:
Set the tone and direction for the project
Communicate more effectively
Improve listening skills
Create a positive work environment
Motivate, coach, and mentor team members
Productively handle stress, criticism, and blame
Complete with checklists and self-assessments, this handy guide enables project managers to apply these important skills to their projects right away.