Emotional Intelligence: Managing emotions to make a positive impact on your life and career

3Strategies to Begin Managing Your Emotions

So far we've seen that emotional intelligence starts with being aware of and understanding emotions – both your own and other people's emotions. The next step is to develop your ability to manage emotions. Again, your own and other people's.

Managing emotions includes:

• Using your emotions to help and inform your thinking and reasoning.
• Using emotions to help make decisions about what to do and what not to do – to prioritize thinking and behaviour.
• Knowing when to respond immediately and when to stop and think.
• Knowing when and how to express emotions and when to rein them in; when to engage or detach from an emotion.
• Being able to manage other people's emotions
• Knowing how to use emotions to build ...