May 2014
Beginner
208 pages
3h 2m
English
book
Emotional Intelligence: Managing emotions to make a positive impact on your life and career
by Gill Hasson
Content preview from Emotional Intelligence: Managing emotions to make a positive impact on your life and careerBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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8Understanding and Managing Anger
Most of us know what it feels like to be overcome by emotions such as anger, guilt and jealousy – they are a normal part of our range of emotions.
For some of us, though, there are times when anger can be destructive and do more harm than good. Either we give full vent to our anger or try and suppress it and pretend it's not there.
If you want to learn to manage anger more effectively, you will need to rethink your usual reactions towards people and situations and take more responsibility for your thoughts and actions.
What Is Anger?
Anger can be seen as a reaction to an unmet expectation or need. For example, suppose you expect that someone should phone you if they are going to be more than 10 minutes late. When ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.