What’s in This Chapter
• Objectives of the half-day Emotional Intelligence Workshop
• Summary chart for the flow of content and activities
• Half-day program agenda
Do your workshop participants have the goal of increasing their emotional intelligence? Are they getting feedback from coaches, supervisors, or mentors that they need to work on their emotional intelligence? The phrase is often used on development plans or in feedback conversations with varying degrees of understanding about what it actually means on both sides of the conversation—manager and employee. The reason emotional intelligence can be confusing and misunderstood is that it is not a simple behavior ...