Chapter 4

Empathy

‘A high degree of empathy in a relationship is possibly the most potent factor in bringing about change.’

CARL JUNG, SWISS PSYCHIATRIST AND PSYCHOTHERAPIST

This chapter will give you:

  • insights into empathy and the art of listening for relationships at work;
  • an introduction to an unhealthy set of behaviours called co-dependency, which can be confused with empathy;
  • activities to try to increase your empathy.

Empathy

Tuning into other people’s feelings so that you can take them on board when making decisions

Empathy is the extent to which you can enter the world of another person’s feelings – to take a perspective from a different viewpoint of your everyday interactions. It is vital for building effective relationships ...

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