INTRODUCTION
‘Resilience is now recognised as an important factor in the workplace. In the (...) turbulent context of today’s working world, the resilience of both individuals and organisations becomes paramount in order to survive and thrive.’
CHARTERED INSTITUTE FOR PERSONNEL AND DEVELOPMENT, DEVELOPING RESILIENCE: AN EVIDENCE-BASED GUIDE FOR PRACTITIONERS (2011) P. 2
This book provides a method for achieving personal and team resilience. I want to start by explaining where these ideas come from.
My perspectives on emotional resilience have emerged from 25 years as a coach and facilitator, helping clients improve their effectiveness and performance at work. Over the last 16 years, I have specialised in the concept of emotional intelligence, ...
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