November 2018
Intermediate to advanced
285 pages
7h 42m
English
Content preview from Emotionally Intelligent Design
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Chapter 2. The History and Future of Emotional Design
IMAGINE IT’S A FRIDAY afternoon a few years in the future. Your voice assistant provides a few restaurant suggestions based on not just your past experiences, positive and negative, but also on the emotional climate of current customers. Each movie review you scan is accompanied by an emotional graph showing the rise and fall of audience feelings. As you head out, your car senses that you’re a little tense and takes over the drive.
As technology is calibrated to become more sensitive to emotion, design must become more attuend to emotion, too. Designing for emotion, despite its relatively recent entrance into our repertoire of techniques, has evolved in the past decade. Even so, the driving assumption is that people start in some state of unhappiness which we “solve” through a series of shared conventions. Delight is a momentary blip, a saving grace for an awkward moment. If we’re lucky, repeated exposure to delight accrues in layers to form a bond that lasts.
In this chapter, we consider emotional design. affective computing, and the latest, sometimes conflicting, theories of emotion. Then, we look at how the new wave of emotionally intelligent machines might move our field toward a more complex and nuanced consideration of emotion and design.
All the Feels, in Theory
William James asked the question “What Is an Emotion?” in 1884, and we still don’t have an answer. In everyday life, we know what we experience, of course. ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.