Employee Engagement: A Roadmap for Creating Profits, Optimizing Performance, and Increasing Loyalty

Four Levels of Engagement

Level 1: Employee Engagement Is Ignored

Many organizations do not pay attention to employee engagement. These organizations simply ignore it altogether. In fact, only 27 percent of organizations have a formal engagement process and 19 percent do not have it on radar at all.¹ This is, of course, an easier road to travel in some ways. Organizations that do not focus on engagement have less to measure, less to think about, less to change, and set little to no expectations with their associates. It can feel better to ignore employee engagement because if you are not looking critically at your organization, and possibly yourself and your team, you can convince yourself that all is well in the world—that your employees ...