Book description
The easy way to boost employee engagement
Today more than ever, companies and leaders need a road map to help them boost employee engagement levels. Employee Engagement For Dummies helps employers implement the necessary plans to create and sustain an engaging culture, allowing them to attract and retain the best people while boosting their productivity and creativity.
Employee Engagement For Dummies helps you foster employee engagement, a concept that furthers an organization's interests through ensuring that employees remain involved in, committed to, and fulfilled by their work. It covers: practical steps to boost employee engagement with your company or team; how to engage different generations of employees; the keys to reduce voluntary employee turnover; practical tools to help retain and engage your employees; processes that will boost employee retention and productivity; hiring the best fits from the start; and much more.
Helps you recognize and understand the impact of positive employee engagement
Helps you attract and retain the best employees
Employee Engagement For Dummies is for business leaders at all levels who are looking to better engage their employees and increase morale and productivity.
Table of contents
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- Foreword
- Introduction
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Part I: Getting Started with Employee Engagement
- Chapter 1: Basic Training: Employee Engagement Basics
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Chapter 2: The Hard Sell: Making a Business Case for Employee Engagement
- What's the Big Deal? Why Employee Engagement Matters
- Danger, Will Robinson! The Dangers of Disengagement
- Breeding Ground: Engagement Breeds Innovation (Or Is It the Other Way Around?)
- We Are the Champions: Finding and Developing Engagement Champions
- Objective Case: Setting Goals and Objectives for Your Engagement Plan
- On a Budget: Budgeting for Engagement
- Chapter 3: Engagement Gauges: Finding Your Employee Engagement Baseline.
- Chapter 4: Motivation Nation: Engagement and Motivation
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Chapter 5: Talk to Me! The Importance of Communication
- Mind the Gap: The Great Organizational Communication Fissure
- Two-Way Street: Establishing Two-Way Communication
- Bob the Builder: Building a Communication Protocol
- Tool Time: Maximizing the Various Communication Tools
- He Said, She Said: Resolving Conflict
- Ch-Ch-Ch-Ch-Changes: Communicating Change
- Talking It Up: Communicating Your Engagement Efforts
- Communication Don'ts
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Part II: Strategies for Driving Engagement
- Chapter 6: Winning Their Hearts and Minds: Driving Engagement with a Sense of Purpose.
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Chapter 7: People Who Lead People: Engaging Employees through Leadership.
- Vice Versus: Management Versus Leadership
- The Big 12: Identifying 12 Leadership-Based Engagement Drivers
- Top It Off: Leadership Starts at the Top
- Purple People Leader: Identifying the Behaviors and Traits of Engaged Leaders
- Here Comes the Train Again: Training Managers to Become Engaged Leaders
- Put Me In, Coach! Coaching for Engagement
- Do This, Not That: Identifying Leadership Best Practices
- Chapter 8: Talkin’ ’Bout My Generation: Driving Engagement across Generations.
- Chapter 9: Go, Team! Driving Engagement through Team Development
- Chapter 10: Brandy, You're a Fine Girl: Driving Engagement through Branding.
- Chapter 11: Game On! Driving Engagement with Gamification
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Part III: Selecting the Right Employees to Increase Engagement
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Chapter 12: You're Hired! Hiring for Engagement.
- Trait Up: Pinpointing Key Behaviors and Traits
- Good, Better, Best: Using the BEST Approach for Job Selection and Advancement
- Mix and Match: The Importance of Diversity
- Heads or Tails: Hiring from the Outside or Promoting from Within
- What Newspaper Ad? Leveraging Social Media
- Making the Sale: Selling Yourself to Prospective Employees
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Chapter 13: Why Do You Want to Work Here? Interviewing Job Candidates.
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Best in Show: Interviewing the BEST Way
- Step 1: Develop your BEST profile
- Step 2: Develop your interview questions
- Step 3: Conduct preliminary phone interviews
- Step 4: Prepare for the face-to-face interview
- Step 5: Hold the face-to-face interview
- Step 6: Collect input from your selection team
- Step 7: Check references
- Step 8: Extend an offer of employment
- Kick Ask: Asking the Right Questions
- Assessing the Candidate's Responses
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Best in Show: Interviewing the BEST Way
- Chapter 14: All Aboard! Onboarding Techniques to Foster Engagement.
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Chapter 12: You're Hired! Hiring for Engagement.
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Part IV: Measuring and Recognizing Engagement
- Chapter 15: Measure Up: Measuring Performance and Engagement.
- Chapter 16: Goal! Setting Performance Goals and Conducting Performance Appraisals.
- Chapter 17: You Win! Rewards and Recognition.
- Chapter 18: Help Me! Helping Struggling Employees.
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Part V: The Part of Tens
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Chapter 19: Ten Ways to Engage New Hires
- Start Before the First Day
- Make the New Hire Feel Welcome on Day One
- Load ‘Em Up with Swag
- Give the New Hire a Welcome Tour
- Stop Making Snoozer Introductions
- Recognize That Cliques Exist — Even in the Business World
- Introduce New Hires to the C Levels
- Take the Mystery Out of It (and Stay More Productive Yourself)
- Have New Hires Meet with Key People in the First Month
- Set Goals for New Hires
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Chapter 20: Ten (Or So) Additional Employee Engagement Resources
- Drive: The Surprising Truth About What Motivates Us, by Daniel H. Pink
- Investing in People: Financial Impact of Human Resource Initiatives, by Wayne Cascio and John Boudreau
- Gallup's State of the American Workplace Report
- The Employee Engagement Group
- 1501 Ways to Reward Employees, by Bob Nelson
- How to Win Friends & Influence People, by Dale Carnegie
- Shackleton's Way: Leadership Lessons from the Great Antarctic Explorer, by Margot Morrell and Stephanie Capparell
- Who's Sinking Your Boat, by The Employee Engagement Group
- The University of Windsor Employee Engagement & Development Website
- Love ’Em or Lose ’Em: Getting Good People to Stay, by Beverly Kaye and Sharon Jordan-Evans
- Business Gamification For Dummies by Kris Duggan and Kate Shoup
- Chapter 21: Ten Ways Engaged Employees Help Your Bottom Line
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Chapter 19: Ten Ways to Engage New Hires
- About the Authors
- Cheat Sheet
- More Dummies Products
Product information
- Title: Employee Engagement For Dummies
- Author(s):
- Release date: December 2013
- Publisher(s): For Dummies
- ISBN: 9781118725795
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