Employee Engagement For Dummies

Chapter 5

Talk to Me! The Importance of Communication

In This Chapter

Identifying the “great communication fissure”

Establishing two-way communication

Developing a communication protocol

Maximizing communication tools

Resolving conflict

Communicating change

Broadcasting your engagement efforts

Being aware of some communication don'ts

Saying communication is “important to engagement” is a little like saying Mardi Gras is “kind of exciting.” It's an understatement. Indeed, communication is so important, I often call it the cornerstone of an engaged culture. There's no doubt about it: Communication helps drive most successful new company initiatives, ideas, and ventures. Unfortunately, ...