Chapter 7

People Who Lead People: Engaging Employees through Leadership

In This Chapter

arrow Differentiating between management and leadership

arrow Identifying leadership‐based engagement drivers

arrow Knowing why top leaders must buy in

arrow Identifying behaviors and traits of engaged leaders

arrow Training engaged leaders

arrow Recognizing the importance of coaching

arrow Identifying leadership best practices

Recent research by Dale Carnegie shows that employees’ engagement levels rise when they believe in their senior leadership. Indeed, they feel most engaged when the company's leadership clearly communicates strategy and plans, connects with employees, and helps everyone feel part of where the organization is going. Leadership, then, is a key engagement driver! To find out how leadership begets engagement, read on. ...

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