Chapter 7
People Who Lead People: Engaging Employees through Leadership
In This Chapter
Differentiating between management and leadership
Identifying leadership‐based engagement drivers
Knowing why top leaders must buy in
Identifying behaviors and traits of engaged leaders
Training engaged leaders
Recognizing the importance of coaching
Identifying leadership best practices
Recent research by Dale Carnegie shows that employees’ engagement levels rise when they believe in their senior leadership. Indeed, they feel most engaged when the company's leadership clearly communicates strategy and plans, connects with employees, and helps everyone feel part of where the organization is going. Leadership, then, is a key engagement driver! To find out how leadership begets engagement, read on. ...
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