CHAPTER 1

The Current State

Eddy had been with the company for a little over 3 years, and everyday dragged on as he begrudgingly worked until the clock struck 5:00 p.m. Eddy had a boss that micromanaged him and colleagues who failed to fulfill their responsibilities. Plus, he lacked the general understanding of what his role within the company really entailed and why it was important.

But he wasn’t too worried about it. It was Eddy’s first real job and he assumed that was how it was for everyone. “No one really likes what they do, you just deal with it,” he thought.

However, after completing his third year with the organization, he was put on a special project. This assignment was unlike anything he had done in the past; a new location, different ...

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