Chapter Eight

Employee Relations Management at Work

Employee relations is concerned with maintaining employer–employee relationships that contribute to satisfactory productivity, motivation and morale. Essentially, employee relations is concerned with preventing and resolving problems involving individuals, which arise out of or affect work situations.


After reading this chapter, you will be able to:

  • Understand the employee relations imperative in the changed business environment and context

  • Understand the role of employee relations in the ...

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