introduction

A ROADMAP TO EFFECTIVE EMPLOYEE SURVEYS

This is a book about improving the practice of designing, conducting, analyzing, and taking action from employee surveys.

Today it is easier than ever to conduct employee surveys, and they are widely accepted for gathering organizational intelligence. If anything, the pendulum may have swung too far: fatigue is often cited against fielding yet another survey. Surveys play a central role anytime large numbers of people are included in a sensing initiative. If the organization is changing, an employee survey can provide critical insights into change effectiveness. Surveys can be an effective tool for understanding the drivers of employee motivation and engagement. They can measure key organizational ...

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