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Introduction

Not long ago, on a flight from New York to Frankfurt, I got talking with the passenger seated next to me. He asked what I did, and I said that I was CEO of a global information technology (IT) services company. When I asked him the same question, he said he was a retired race-car driver.

During the flight, we chatted on and off, talking about our lives and professions. As we sipped a glass of wine before dinner, he told me about an incident from his past. It seems he had been in the middle of a race when his brakes failed. He asked if I had ever had that experience. “No,” I said. “What did you do?”

“What do you think my options ...

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