Endpoint Security and Compliance Management Design Guide Using IBM Tivoli Endpoint Manager

xii Endpoint Security and Compliance Management Design Guide Using IBM Tivoli Endpoint Manager

The team who wrote this book

This book was produced by a team of specialists from around the world working

at the International Technical Support Organization, Rochester Center.

Axel Buecker is a Certified Consulting Software IT Specialist

at the International Technical Support Organization, Austin

Center. He writes extensively and teaches IBM classes

worldwide on areas of Software Security Architecture and

Network Computing Technologies. He holds a degree in

computer science from the University of Bremen, Germany.

He has 25 years of experience in various areas related to

Workstation and Systems Management, Network Computing,

and e-business Solutions. Before joining the ITSO in March

2000, Axel worked for IBM in Germany as a Senior IT

Specialist in Software Security Architecture.

Alisson Campos is a Certified Senior Software Specialist at

IBM Brazil with a specialization in IBM Security solutions. He

is also the Technical Leader for the Tivoli Security Software

Group team in Brazil. He has 14 years of experience in

designing and implementing large and complex Information

Security and Service Management Solutions in several client

organizations and industries, based on client business needs

and technical requirements. He is a Master Certified IT

Specialist by the Open Group and he holds numerous

Information Security, Network, Operating System, and

Services Management Certifications. He holds a degree as a

Systems Analyst from University Mackenzie and a

Post-Graduation in Network Solutions from FASP.

Peter Cutler is a Client Technical Professional for the IBM

Software Group Security team in the United Kingdom,

demonstrating, implementing, and consulting on Security

technologies. Peter has an enthusiastic focus on the IBM

Tivoli Security portfolio, specifically Endpoint Protection and

Intrusion Prevention, while also consulting on Identity and

Access management solutions. Peter has worked for several

years in the Semiconductor manufacturing industry as a

design engineer for wafer handling robotics and power

semiconductors. Peter holds a Bachelor of Engineering

(BEng) degree in Electro Mechanical Engineering with

Business Management from the University of Surrey, United

Kingdom.

Preface xiii

Andy Hu is an IBM Security Solutions Software Engineer at

the IBM Software lab in Taiwan. He has worked on IBM

endpoint and management security products, such as IBM

Proventia® Server Protection for Windows, Proventia

Desktop, and Site Protector. Before joining IBM, he was a

senior test engineer at TrendMicro specializing in endpoint

security products. He helped to develop the first Trend Micro

endpoint security product to fully integrate with the Bigfix®

Enterprise Suite (BES) - Core Protection Module for Windows

and later, Core Protection Module for Mac. He has two years

of experience in developing, operating, and managing BES

before IBM acquired BigFix and later renamed it to IBM Tivoli

Endpoint Manager. Andy holds a Bachelors degree in

Computer Science from the University of Auckland, New

Zealand, and a Masters degree in Business Information

Systems.

Garreth Jeremiah is a Senior Security Specialist with IBM

Global Services. Garreth focuses on Endpoint Protection,

Perimeter Protection, and Information Security technologies,

such as DLP, Firewall, Intrusion Prevention, and Encryption

systems. Garreth has over 16 years of experience in the

security field. He has over 14 years of experience in Solution

Architecture Design and Implementation in EMEA, AP, and

North America across diverse industries. He began his

post-military career with IBM in EMEA performing penetration

testing, ethical hacking, and support to IBM Network Services,

globally. Garreth has several patents in the area of Information

Security and is currently working with the IBM Global CISO

focusing on endpoint security and compliance. He is the

Global Architect for the IBM CIO internal Tivoli Endpoint

Manager deployment providing compliance enforcement and

patching for workstations across the enterprise.

Toshiki Matsui is an IT Specialist for IBM Systems

Engineering (ISE) in IBM Japan. He has two years of

experience in the IT Service Management field and

specializes in Tivoli Automation products, such as Tivoli

Endpoint Manager for Lifecycle Management. He works on

consultation and technical support as a delivery support team

member and has considerable experience in providing

technical guides and product workshops to delivery

engineers. Before supporting Tivoli Endpoint Manager, he

worked with Tivoli Process Automation Engine products, such

as Tivoli Service Automation Manager.