CHAPTER 5
SO WHAT ARE YOUR EMPLOYEES TELLING YOU?
So now you’ve carried out a survey. After the effort to set it up and encourage everyone to take part, it might feel like most of the job is done – but in reality, this is where the real work begins. Within a few weeks of the survey closing, you will probably have received one or more reports with the results. At the same time, there may be a growing sense of anticipation in the organization. Employees gave their opinion weeks ago and are now beginning to wonder when they will see the results – and what they will say. Surrounded by reams of data, the danger is that the whole exercise can start to feel overwhelming and that it’s difficult to make sense of it all, or know what to do next. However, ...
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