Engaging Government Employees

CHAPTER 2

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So What Is Employee Engagement, Exactly?

I’m sure most readers are familiar with LinkedIn, the social networking site for professionals that, among other things, hosts online discussion groups. One of these groups focuses on employee engagement, and a discussion question was, “In ten words or less, name what you believe are or could be the three most effective drivers of engagement.” (Oddly, this was posted next to another question, “Are you sure your employees are washing their hands?” But that’s a topic for another day.)

As I write this, 124 LinkedIn members have posted answers to the engagement question, and the range of responses about engagement is both interesting and instructive. Here are some responses:

• Creating ...