The Special Case of Public Service and How This Affects Engagement and Efforts to Improve It

I began this book by emphasizing that this is a particularly tough time to work in government. Persistent attacks on government can’t help but affect the morale and engagement of public-sector employees. Despite well-publicized private-sector fiascos such as Enron, the BP oil spill, and the subprime mortgage meltdown, we don’t see similar attacks on rank-and-file private-sector employees.

I’ve worked in or with government for almost 40 years, at federal, state, and local levels, and now at a major public university—the University of Wisconsin. I’ve devoted my career to public service because I believe in government and the ability ...

Get Engaging Government Employees now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.