CHAPTER 2

Always On: Technology & Voice

We begin with a discussion of how we can utilize technology to enhance the employment experience for managers and their teams, specifically in the realm of ethical impact. As we consider “voice” at work—whether, and the ways in which employees and their managers express themselves—we must explore one of the most salient issues of today’s workforce: social media. We will focus on this water in which millennials swim as well as other opportunities for embracing technology toward organizational effectiveness.

Millennials use social media—a lot! In addition to using these tools to connect with one another, millennials ...

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