1The Anatomy of Passionate Performance
Copyright © 2009 by Lee J. Colan. Click here for terms of use.
Management guru Peter Drucker advises leaders to, "Accept the fact that we have to treat almost anybody as a volunteer."9 When you see this concept—employees as volunteers—it reminds you as a leader of your responsibility to continually engage your people.
The key to turning volunteers into "owners" is found within the hearts and minds of your employees. When their basic human needs are fulfilled, you can achieve full engagement with a simple but powerful formula: When my needs are fulfilled, I am engaged and I perform at my peak ability.
When employees' needs are met, they will be motivated to help those who meet their needs. When their needs ...
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