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Engaging the Workplace: Using Surveys to Spark Change by Sarah R. Johnson

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4

SURVEY STRATEGYDRIVES FREQUENCY

The administration process for organization surveys has long been influenced by the technology on hand at the time. In the early days of surveys, paper and pencil administration was the only means available, with results initially hand tabulated, and eventually scanned, into databases. Employees self-reported demographic data such as job type and tenure, and surveys used an often-complex sequence of questions to identify employees’ work location and place in the organizational hierarchy. Reports were printed as well, delivered many weeks or months after the administration of the survey was completed, due to the labor-intensive process of compiling the data, analyzing them, and then printing and distributing the ...

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