10 DevOps and Code Management
The ultimate goal of software product development is to release a product to customers. Mobile products are usually released through an app store; products for computers and servers may be made available for downloading from the vendor’s website or an app store. Increasingly, however, software products are made available as a cloud-based service, so there is no need for customer downloads.
After you have released your product, you have to provide some customer support. This may be as little as a list of FAQs on a web page or as much as a dedicated help desk that users may contact. You may also collect problem reports from customers to help you decide what changes to make in later releases of your product.
Traditionally, ...
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