A Closer Look at Enhanced Feedback
Enhanced feedback goes beyond standard 360-degree feedback on two counts—in the amount and the type of data collected and in its emphasis on implementation.
Sources of Data
There are four sources of data in enhanced feedback: numerical ratings plus verbatim comments; data from the workplace plus data from personal life; data on behavior plus data on motivation; and data on the present plus data on early history.
Numerical ratings plus verbatim comments. Numerical, scale-based ratings tend to leave recipients wondering what some of the numbers mean. This is even more true when, as is usually the case, the ratings come from an off-the-shelf instrument; often the person is unclear as to how the generic items apply ...