Appendix E—Behavioral Competencies
Companies interesting in stimulating learning and growth among employees will be interested in this list of behavioral competencies for employees and managers.
For Employees
Communicates Effectively
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Listens to others in a patient, empathetic, and nonjudgmental way; acknowledges their ideas in a respectful manner; questions appropriately.
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Is straightforward and direct; behavior is consistent with words.
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Discusses concerns and conflict directly and constructively.
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Communicates in a timely fashion.
Promotes Teamwork
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Networks with other employees within and outside of one’s area; makes internal referrals to connect people with each other.
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Readily volunteers to be on teams.
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Is a participating ...
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