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Enterprise Agility
book

Enterprise Agility

by Sunil Mundra
June 2018
Intermediate to advanced content levelIntermediate to advanced
490 pages
10h 25m
English
Packt Publishing
Audiobook available
Content preview from Enterprise Agility

Enabling behavior changes

The following measures can be helpful in enabling change of behaviors towards achieving the intended outcomes.

Align the metrics

"Tell me how you measure me and I will tell you how I will behave".

– Eliyahu Goldratt [xvii]

This quote highlights the significance of metrics on influencing behavior. Expecting different behavior is futile if the way people are measured continues to reward nonaligned behaviors, for example, if the expected behavior is that people should collaborate but rewards are given to people for individual level outputs, it is futile to expect people to collaborate.

Similarly, if the expected behaviors are punished or discouraged, it is obvious that people will not exhibit those expected behaviors, for example, ...

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Publisher Resources

ISBN: 9781788990646Other