Chapter 8

Automation and Monitoring

This chapter begins with the topic of process automation which has the intent of making repetitive tasks more consistent, faster, and cheaper. As part of this discussion, we talk about how to determine if a process should be automated, how to document the process in preparation for automation, and how to perform the actual automation. A variety of scripting languages can be used to perform process automation and general best practices for scripting these processes is discussed as well as some thoughts on how to choose the right scripting language for the job.

The second part of the chapter is all about monitoring of enterprise applications. Key performance indicators (KPIs) that give insight into the enterprise ...

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