Enterprise Artificial Intelligence Transformation

Prologue: A Guide to This Book

More business leaders are recognizing the value of leveraging artificial intelligence (AI) within their organizations and moving toward analytical clairvoyance: a state in which they can preemptively assess what situations are likely to arise in their company or business environments and determine how best to respond. The potential for enterprise AI adoption to transform existing businesses to help their customers and suppliers is vast, and there is little question today that AI is an increasingly necessary tool in business strategy. We are on the cusp of creating what has been called the algorithmic enterprise: an organization that has industrialized the use of its data and complex mathematical algorithms, such as those used in AI models, to drive competitive advantage by improving business decisions, creating new product lines and services, and automating processes.

However, the whole field of artificial intelligence is both immensely complex and continually evolving. Many businesses are running into challenges incorporating AI within their operating models. The problems come in many forms – change management, technical and algorithmic issues, hiring and talent management, and other organizational challenges. There is emerging legislation designed to protect both data privacy and fair use of algorithms that can prevent an AI solution from being deployed or may create legal problems for companies related to potential discrimination against minorities, ...