Chapter 5. Building an ECM Team

Your successful SharePoint ECM solution will have a large dependency on the ECM team that orchestrates its design and deployment. Up to this point, we have focused mainly on the structural and technical building blocks of the ECM solution. Equally, if not more importantly, the people who work together on the project will ultimately decide the heights of its success or the depths of its failure. If you can combine well-designed Information Architecture (IA) with solid teamwork and communication, you will be able to overcome any technical or operational change-management challenges that present themselves.

In this section, we will not only consider what it takes to make a great team but also the purpose of the team. ...

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