The automation team shaped up well and was geared up to delivering the promise of automation. But this came with its share of challenges. It would have been unwise for us to assume that every other team would be as excited and as motivated as the automation team about this transformation journey. We were too early in the journey to be able to share any success stories with other teams that could have given them the confidence to embrace this change.
Accountability and Ownership
We faced resistance from some teams when we brought up discussions around automation opportunities ...
