SAP NetWeaver Knowledge Management and Collaboration
Composite applications exist in a world of high expectations. As each new generation of enterprise applications has arrived, the bar for user satisfaction has been raised. In 1990, it
Figure 13-2. Service-oriented business intelligence
was possible to launch enterprise applications successfully without any email integration. Today, no company would ignore email integration where appropriate. Users want a rich environment and rebel when their needs are not served.
Knowledge management and collaboration (KMC) features are quickly becoming a must-have for enterprise applications. The divide between the structured world of transactional applications and the unstructured domain of documents, presentations, spreadsheets, and email is closing rapidly. To succeed, composite applications must offer KMC functionality when users need it. In this section, we will examine the KMC functionality that SAP offers to composite application developers.
What is Knowledge Management and Collaboration?
KMC is an umbrella term for a specific set of functionality offered in SAP NetWeaver. Knowledge Management refers to the capabilities for managing documents, such as storage, retrieval, indexing, searching, versioning, and editing. Collaboration is functionality for creating virtual spaces called Collaboration Rooms, through which users can communicate. Documents ...
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