Enterprise Systems Architecture: Aligning Business Operating Models to Technology Landscapes

© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2022

D. R. BangerEnterprise Systems Architecturehttps://doi.org/10.1007/978-1-4842-8646-3_10

10. Layer 7: Value-Added Services and Hygiene Services

Daljit Roy Banger¹  

(1)

London, UK

 

Value-adding services or hygiene services represent capabilities that are not essential but are more desirable, especially when the organization needs to maintain a steady state for the technology landscape.

Figure 10-1 summarizes the key considerations that should be encapsulated in any analysis and are discussed further in this chapter.

An illustration of the hygiene or value-adding ...