Enterprise Systems Architecture: Aligning Business Operating Models to Technology Landscapes

© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2022

D. R. BangerEnterprise Systems Architecturehttps://doi.org/10.1007/978-1-4842-8646-3_3

3. Layer 0: The Business Operating Model

Daljit Roy Banger¹  

(1)

London, UK

 

The business operating model (BOM) or layer 0 is the foundation for all business activities and thus considered the most important of all layers, encapsulating both the inward- and outward-facing elements of the organization, impacting all subsequent downstream activities.

Before discussing the BOM, we should highlight a common misconception and the clear differences between a BOM and a business model.

• A business model is focused on the way in which a company is structured to generate revenue, make ...