Enterprise Systems Architecture: Aligning Business Operating Models to Technology Landscapes

© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2022

D. R. BangerEnterprise Systems Architecturehttps://doi.org/10.1007/978-1-4842-8646-3_4

4. Layer 1: Business Process Layer

Daljit Roy Banger¹  

(1)

London, UK

 

As previously discussed, the business operating model (BOM) establishes the organizational sense of purpose, i.e., its raison d’être. This sense of purpose can be realized through a set of supporting and enabling layers subject to constraints. The first of such layers is the process layer, which is a layer that adopts a lean, agile, cost-effective, and efficiency-driven characteristic to deliver value. Hence, it is important to understand, at a macro and in some cases a micro level, how these processes ...