Enterprise Systems Architecture: Aligning Business Operating Models to Technology Landscapes

© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2022

D. R. BangerEnterprise Systems Architecturehttps://doi.org/10.1007/978-1-4842-8646-3_5

5. Layer 2: Capabilities and Services

Daljit Roy Banger¹  

(1)

London, UK

 

In the previous section, we introduced the process layer. This layer is positioned between the business operating model and all subsequent layers and drives the activity that ensures that the support and outcomes are delivered.

Layer 2 represents the capabilities and services that provide a generic contextual grouping with structures. This targets the ability to orchestrate process, business, and systems functions via the execution of abstract services, managing the execution of the underlying system ...