2. Principles of Information Quality
Information Quality
Information is now increasingly viewed as an organizational asset (Redman, 2008) that not only drives operational processes but can be mined for intelligence (Chan, Talburt, Talley, 2010), which can be used to improve organizational performance and help an organization gain a competitive advantage in the marketplace. Information quality (IQ) is an emerging discipline concerned with maximizing the value of an organization's information assets and assuring that the information products it produces meet the expectations of the customers who use them (Talburt, 2009).
IQ versus DQ
The term data quality (DQ) is often used interchangeably with IQ. Most researchers agree that there is a difference ...
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