Entrepreneurship Development and Small Business Enterprises, 3/e

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Operations and Human Resource Management in Enterprises

LEARNING OBJECTIVES

Upon completion of this chapter, you should be able to:

1. Understand the importance of operations, production, and technology management in enterprises.

    

2. Explain operations strategy and forecasting methods.

    

3. Describe the concept of supply chain management and materials management.

    

4. Identify the importance of productivity, quality, maintenance, and safety management.

    

5. Understand the importance of human resource management and industrial relations in enterprises.

    

6. Explain labour laws relevant to enterprises.

INTRODUCTION

This chapter deals with two important functions of business enterprises. One is operations management in business enterprises and the other ...