Chapter 3
THE VARIOUS FACETS OF EI
FOUR AREAS TO DEVELOP
There are several models of emotional intelligence, all of them developed in the West. The most common of these models defines four areas of emotional intelligence, and all four are important for a leader. They can be developed simultaneously, since they complement each other.
NO FIXED AND UNIVERSAL DEFINITION . . .
Emotional intelligence has no fixed and universal definition. There are now dozens of books on the topic in the English language and many have their own way to define it more precisely. For example, some authors choose a narrow definition of emotional intelligence, excluding any elements not directly related to emotions, while others include concepts such as self-esteem, for ...
