Frequently Asked Questions

This section answers some frequently asked questions about SecuRemote.

12.1. Can I Use SecuRemote if My Client Is Subject to NAT?

Unless you specifically disable UDP encapsulation, clients should work just fine if they are subject to NAT. However, clients behind some NAT routers or DSL connections may have issues. See FAQ 12.15 later in this chapter for troubleshooting hints.

If your firewall was upgraded from FireWall-1 4.1 or earlier and you did not enable SecuRemote clients to work over NAT, double-check that userc_NAT and userc_IKE_NAT are both set to true in $FWDIR/conf/objects_5_0.C. If they are not, you should change these properties. See FAQ 4.2 for details on how to do this. The commands in dbedit to make these ...

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