SECTION 1

TOPIC 1

Overview of the Book

Communication is:

 

        •  The lifeblood of all organizations

        •  Of great importance to all managers

        •  Involved in every thought and action by managers

        •  The difference between success and failure of managers today

        •  A managerial imperative

 

The purpose of this book is to provide readers with a comprehensive reference source for communicating with all kinds of people, in all kinds of situations in the workplace.

This book is designed for practicing managers, new managers, and as a college textbook, for students studying management and communications. It provides managers with the essential knowledge, attitudes, and skills to perform their responsibilities competently. ...

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