Chapter 6. When Organizations Change: Transforming the Culture

There are several scenarios in which an organization needs to change. One is when the environment in which it operates has changed while the organization has not, and it is no longer able to function effectively. Another is when an organization has changed over time and become less effective even if its environment hasn’t changed. A third is when two organizations are merged and one or, more likely, even both need to change for them to function effectively together.

This chapter describes the problems you will face as a leader when your organization needs to be changed for any reason. A common theme that runs through the chapter is that the organization’s culture is most often the ...

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