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Essential Microsoft Operations Manager

Book Description

For system administrators, ensuring that all Windows servers are performing optimally is a tall order. The larger the enterprise, the greater the chance for irritating, time-consuming configuration problems. Sometimes, you can determine the root cause of the problem yourself-but that's only if you're lucky.

With Microsoft Operations Manager (MOM), the diagnosis is done for you. MOM monitors server operations and automatically notifies you of problems by sending an immediate alert to your console, email address, or pager. To help you better understand how MOM works, O'Reilly presents Essential Microsoft Operations Manager.

The goal of this comprehensive tutorial is to give first-time MOM administrators a solid foundation for planning, implementing, and administering MOM 2005. Author Chris Fox, a renowned MOM expert, offers the type of practical, real-world advice that you need to improve the performance of your IT infrastructure.

After taking you through the entire process of setting up MOM on the network, the book moves on to more advanced administration issues. It carefully instructs you how to program and automate MOM and the agents that reside on the servers themselves. You'll also learn how to manage the scripts that determine which server agents are relevant to report.

By capturing system data, intelligently analyzing it, and then notifying you with a suggested course of action, MOM makes extinguishing fires a breeze. And now, thanks to Essential Microsoft Operations Manager, learning how to use MOM is a breeze, too.

Table of Contents

  1. Essential Microsoft Operations Manager
    1. Preface
      1. Who Should Read This Book
      2. What’s in This Book
      3. Conventions Used in This Book
      4. Using Code Examples
      5. Safari® Enabled
      6. We’d Like Your Feedback
      7. Acknowledgments
    2. I. Introducing Operations Management and MOM 2005
      1. 1. Introduction to MOM 2005
        1. Using MOM 2005
        2. Basic MOM Structure
        3. The Life of a MOM 2005 Alert
        4. MOM 2005 Components
          1. The Operator Console
          2. The Web Console
          3. The Data Access Server (DAS)
          4. The MOM Operations Database
          5. The MOM 2005 Service
          6. The MOM 2005 Server
          7. The Management Server Agent
          8. MOM Agent
          9. Management Packs and Processing Rule Groups
          10. Data Providers
        5. Additional Components
          1. Administrator Console
          2. Warehouse Database
          3. SQL Server Reporting Services
          4. Reporting Console
          5. System Center Data Warehouse (SCDW)
        6. Summary
      2. 2. Designing, Planning, and Implementing MOM 2005
        1. Requirement Gathering
        2. Design Decisions
          1. Versions
            1. Management groups
            2. Management servers and the operations database
            3. Additional feature and services
          2. Initial MOM 2005 Design
        3. Pre-Installation Configuration Decisions
          1. User Accounts, Groups, and Roles
            1. Management server action account
            2. DAS account
            3. Groups and roles
          2. MOM 2005 Operations and Reporting Database Planning
          3. Security and Other Configuration Considerations
            1. Secure reports
            2. Remote Web console
            3. Remote agent installation and agent management
        4. Testing and Piloting
        5. Implementation
        6. Installation Specifics
        7. Summary
    3. II. Managing and Using MOM on a Daily Basis
      1. 3. Managing Agents
        1. Agent Functions
        2. Preparing to Deploy Agents
        3. Deploying and Managing Agents in a Trusted LAN
          1. Preparing the Managed Computers
          2. Preparing the Management Group
            1. Configure automatic agent installation
            2. Configure mutual authentication
            3. Configure rejection of manually installed agents
          3. Configuring and Running Computer Discovery
          4. Creating Rules in the Computer Discovery Rules Node
            1. Running computer discovery
          5. Installing Agents via Computer Discovery Rules
          6. Confirming Agent Functionality
          7. Creating Computer Discovery Rules and Installing Agents via the Install/Uninstall Agents Wizard
          8. Discovering and Installing Agents via ManualMC.txt
          9. Miscellaneous Agent Management Tasks
        4. Deploying and Managing Agents Across a Firewall and a Slow WAN Link
          1. Manual Agent Deployment
          2. Agent Failover
          3. Accommodating Low Bandwidth
        5. Deploying and Managing Agents Into an Untrusted Environment
        6. Deploying and Managing Agents from Multiple Management Groups
        7. Troubleshooting
        8. Tools
          1. Resultant Set of Rules Tool
          2. Agent Helper
        9. Summary
      2. 4. Administering Management Packs
        1. Management Pack Life Cycle
        2. Importing Management Packs into Preproduction
          1. Management Pack Processing
          2. Management Pack Tuning
          3. Types of Rules
            1. Rule group application
            2. Individual rule application
            3. Overriding rule application
            4. Choosing alert severity
            5. Alert notification
          4. Additional Management Pack Configuration
          5. Resource Kit Tools
        3. Transfer the Management Pack to Production
          1. Export from Preproduction
          2. Import into Production
          3. Evolution of the Management Pack in Production
          4. Overrides
            1. Rule Disable Override
            2. Performance threshold override
            3. Script parameter override
            4. State alert severity override
            5. Moving overrides from preproduction to production
            6. Health state roll-up
            7. Tools
          5. Protecting Management Packs
          6. Integrating Vendor Revisions
            1. MP2XML
            2. Management Pack Differencing tool
            3. Merge the management packs
        4. Creating Simple Management Packs
          1. Management Pack Wizard
          2. Importing the New Management Pack
        5. Summary
      3. 5. Administering Global Settings
        1. Alerts
          1. Notification Command Format
          2. Email Server
          3. Alert Resolution States
          4. Custom Alert Fields
        2. Connections
          1. Web Addresses
          2. Communications
        3. Maintenance
          1. Database Grooming
          2. Operational Data Reports
        4. Summary
      4. 6. Operator Console
        1. Console Scopes
        2. Creating a Custom Console Scope
        3. Creating a Custom Computer Group
        4. Creating the Console Scope
        5. Using the Console
        6. Building a Filter in the Operator Console
          1. Alerts view group
          2. State view group
          3. Diagram view group
          4. Computers and Groups view group
          5. Events view group, performance view group , and public views group
          6. My Views group
        8. Customizing the Operator Console
        9. Summary
      5. 7. MOM 2005 Database Fundamentals
        1. SQL Server Enterprise Manager
          1. Basic SQL Database Concepts
          2. System Databases
          3. OnePoint SQL Maintenance Jobs
            1. OnePoint - Update Database
            2. MOMX Partitioning And Grooming
            3. OnePoint - Reindex
          4. Tuning OnePoint Database Grooming
          5. Backing Up SQL Databases
            1. Backup tools
            2. What to back up
            3. When not to back up
            4. Creating a SQL backup job
            5. Creating OS-level backups
          6. Restoring SQL Databases
            1. Restoring OnePoint
            2. Restoring system databases
        2. Data Transformation Service
        3. MOM 2005 Reporting Databases
          1. SystemCenterReporting Database
          2. ReportServer Database
        4. Summary
      6. 8. MOM 2005 Reporting
        1. Installation
          1. SQL 2000 Reporting Services
          2. MOM 2005 Reporting
        2. Administering MOM 2005 Reporting
          1. Required Administrative Tasks
          2. Additional Administrative Tasks
            1. Enabling the My Reports feature
            2. Creating a linked report in a My Reports folder
            3. Controlling report execution
            4. Shared schedules
            5. Snapshot execution
            6. Managing subscriptions
        3. Summary
    4. III. MOM 2005 Enterprise Integration
      1. 9. Connecting MOM 2005
        1. Partitioning
          1. Capacity
          2. Administration
          3. Functionality
          4. Configuration
        2. Connecting MOM to MOM
          1. Creating a Tiered Configuration
          2. Configuring and Using an MMPC
          3. Monitoring the MCF and MMPC
          4. Reporting from Multiple Source Management Groups
          5. Connecting MOM to Other Management Frameworks
        3. Summary
      2. 10. Extending Monitoring
        1. Understanding SNMP
        2. Windows and MOM Implementation of SNMP
        3. Configuring Windows and MOM for SNMP
          1. Compiling MIBs into Windows with SMI2SMIR
          2. Confirming SNMP Traps with SNMPUTIL
          3. Testing SNMP into WMI with WBEMTEST
          4. MOM Configuration
          5. Making Use of Alerts from Traps
        4. Syslog
          1. Sending Syslog Events to MOM
          2. Configuring MOM for Syslogs
        5. Summary
    5. Index
    6. Colophon