CHAPTER 3Interpersonal Communication Tools for the Project Manager
The project manager has a variety of tools for use in the workplace. These tools include information technology, project management methodologies, engineering expertise, estimating, earned value, financial forecasting, and budget management.
One tool that is rarely considered in detail is the tool of interpersonal communication. The project manager can make effective use of this tool to increase the team’s performance.
Key interpersonal communication skills include the abilities to:
• Develop concrete communication skills, which can serve as “the nuts and bolts” of an effective discussion
• Identify and appreciate individual differences among stakeholders
• Pay attention to the ...
Get Essential People Skills for Project Managers now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
