May 2003
Intermediate to advanced
224 pages
4h 59m
English
Content preview from Essentials of Knowledge Management
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5.14. Interface Tools
Getting information out of a database is as important as acquiring it. The point of human-computer communication—the interface—defines the quality and efficiency of the interchange. The better the interface, the easier it is for knowledge workers and managers to interact with computer-based tools. In addition to a mouse, keyboard, speakers, and video display, a variety of specialized software and hardware can make the user interface more effective.
For example, text-to-speech (TTS) engines are useful in creating speech from text displayed on the screen. TTS is commonly used in conjunction with avatars, or graphical representations of some part of the computer, information in the data warehouse, or another knowledge worker. The Microsoft Office "Paper Clip" is one example of how an avatar can be used to introduce novice users to word processing with a computer program. A more warmly accepted avatar is Ananova, the first virtual newscaster (www.ananova.com).
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