Essentials of Organizational Behavior, 14/e

Using Alternative Work Arrangements to Motivate Employees

As you surely know, there are many approaches toward motivating people, and we’ve discussed some of them. Another approach to motivation is to consider alternative work arrangements such as flextime, job sharing, and telecommuting. These are likely to be especially important for a diverse workforce of dual-earner couples, single parents, and employees caring for sick or aging relatives.

Flextime

Susan is the classic “morning person.” Every day she rises at 5:00 a.m. sharp, full of energy. However, as she puts it, “I’m usually ready for bed right after the 7:00 p.m. news.” Her flexible work schedule as a claims processor at The Hartford Financial Services Group is perfect for her situation: ...