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Essentials of Supply Chain Management, 4th Edition

Book Description

The bestselling guide to the field, updated with the latest innovations

Essentials of Supply Chain Management is the definitive guide to the field, providing both broad coverage and necessary detail from a practical, real-world perspective. From clear explanation of fundamental concepts to insightful discussion of supply chain innovation, this book offers students and professionals a comprehensive introduction with immediately-applicable understanding. The fourth edition has been updated to reflect the current state of the field, with coverage of the latest technologies and new case studies that illustrate critical concepts in action. Organized for easy navigation and ease-of-use, this invaluable guide also serves as a quick reference for managers in the field seeking tips and techniques for maximizing efficiency and turning the supply chain into a source of competitive advantage.

The supply chain underpins the entire structure of manufacturing and retailing. Well-run, it can help a company become a global behemoth—or, if poorly-managed, it can sink a company before the product ever sees the light of day. The supply chain involves many moving parts, constantly-changing variables, and a network of other business that may have different priorities and interests—keeping it all running smoothly is a complex, but immensely powerful skill. This book takes you inside the supply chain to show you what you need to know.

  • Understand the fundamental concepts behind supply chain management
  • Learn how supply chains work, and how to measure their performance
  • Explore the ways in which innovation is improving supply chains around the world
  • Examine the supply chain as a source of competitive advantage

Whether you’re at the front or the back of your supply chain, your business is affected by every other company and event in the chain. Deep understanding and a host of practical skills are required to accurately predict, react to, and manage the ever-changing stream of events that could potentially disrupt the flow. Essentials of Supply Chain Management prepares you to take on the challenge and succeed. 

Table of Contents

  1. Cover
  2. Title Page
  3. Preface
  4. CHAPTER 1: Key Concepts of Supply Chain Management
    1. Nothing Entirely New … Just a Significant Evolution
    2. How the Supply Chain Works
    3. The Evolving Structure of Supply Chains
    4. Participants in the Supply Chain
    5. Aligning the Supply Chain with Business Strategy
    6. Chapter Summary
  5. CHAPTER 2: Supply Chain Operations: Planning and Sourcing
    1. A Useful Model of Supply Chain Operations
    2. Demand Forecasting and Planning (Plan)
    3. Product Pricing (Plan)
    4. Inventory Management (Plan)
    5. Credit and Collections (Source)
    6. Chapter Summary
  6. CHAPTER 3: Supply Chain Operations: Making and Delivering
    1. Product Design (Make)
    2. Production Scheduling (Make)
    3. Facility Management (Make)
    4. Order Management (Deliver)
    5. Delivery Scheduling (Deliver)
    6. Return Processing (Deliver)
    7. Supply Chain Operations Can Be Outsourced
    8. Chapter Summary
  7. CHAPTER 4: New Technology Changes How Work Is Done
    1. New Technology Is Changing Supply Chain Operations
    2. Key Components of Information Technology
    3. New Supply Chain Technology
    4. Impact on Supply Chain Operations
    5. Assessing Technology and System Needs
    6. E‐Business and Supply Chain Integration
    7. Chapter Summary
  8. CHAPTER 5: Metrics for Measuring Supply Chain Performance
    1. Useful Model of Markets and Their Supply Chains
    2. Market Performance Categories
    3. A Framework for Performance Measurement
    4. Customer Service Metrics
    5. Internal Efficiency Metrics
    6. Demand Flexibility Metrics
    7. Product Development Metrics
    8. Operations that Enable Supply Chain Performance
    9. Collecting and Displaying Performance Data
    10. Three Levels of Detail
    11. Spotlighting Problems and Finding Opportunities
    12. Markets Migrate from One Quadrant to Another
    13. Sharing Data Across the Supply Chain
    14. Chapter Summary
  9. CHAPTER 6: Supply Chain Coordination
    1. The Bullwhip Effect
    2. Coordination in the Supply Chain
    3. Supply Chain Product Data Standards
    4. Collaborative Planning, Forecasting, and Replenishment
    5. CPFR in Action
    6. How to Start Supply Chain Collaboration
    7. Sales and Operations Planning
    8. Chapter Summary
  10. CHAPTER 7: Supply Chain Innovation for the Real‐Time Economy
    1. Supply Chain Performance Depends on Timely Data
    2. Coordination and Collaboration in Supply Chains
    3. Use Collaboration to Reinvent Supply Chain Operations
    4. Process for Collaborative Supply Chain Operations
    5. Chapter Summary
  11. CHAPTER 8: Defining Supply Chain Opportunities
    1. The Supply Chain as a Competitive Advantage
    2. Identify the Business Opportunity and Define the Goal
    3. Create the Strategy
    4. Create a Conceptual System Design
    5. Strategic Guidelines for Designing Systems
    6. Define Project Objectives
    7. Create an Initial Project Plan and Budget
    8. Estimate the Project Budget and ROI
    9. Define the Specific Costs and Benefits
    10. Chapter Summary
  12. CHAPTER 9: Creating Supply Chains for Competitive Advantage
    1. Charlie Supply, Inc.—Initial Business Situation
    2. New Opportunities Emerge—Follow‐on Situation
    3. Strategic Alliances for Competitive Advantage
    4. Chapter Summary
  13. CHAPTER 10: Promise of the Real‐Time Supply Chain
    1. The Start of Something Big
    2. Winning at the Game of Real‐Time Supply Chains
    3. Chapter Summary
  14. About the Author
  15. Index
  16. End User License Agreement