What to Do When Someone Finds Problems at Work?
The previous chapter discussed how values-based leaders can identify bad behavior and how to prevent it. This chapter explores how VBLs should create an environment in which employees can report internally, and how to deal with them once they raise their concerns. If employees go directly to an outside agency or the news, the question VBLs need to answer is, “Why didn’t the reporter trust me to deal with their complaints?”
Principled principals doing business in the United States and Europe should understand the history of whistleblowing in both regions. Americans promoted whistleblower protection during the Revolutionary and Civil Wars and developed a bounty system to encourage employees ...
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